Hakai Kimonos & Fight Co. Inc.
The Art of Destruction
About Hakai Kimonos & Fight Co., Inc.
Hakai is a Jiu Jitsu and Mixed Martial Arts product manufacturer that designs the most innovative products in the industry. Hakai is taking a leadership role in innovation & design by incorporating a distinct philosophy and culture that integrates all facets of the customer experience and communicating these needs through out the supply chain. Customer satisfaction and involvement in the entire product lifecycle process is a key component to the vision of Hakai Kimonos & Fight Co.
A Letter From Our CEO:
Everday and everything we do promotes value through building loyalty and trust with our customers. It is important that each member of Hakai becomes fluent in customer service at every level, from bottom to the top. We value our customers and know that without communicating our goals with the customer we will not continue to succeed in this industry, which is why we always reach out to our customers at multiple levels and are always appreciative of the response we get...good, bad or indifferent. We challenge ourselves on a daily basis to increase our sense of customer service and strive to continue to make an impact and long lasting impression in this industry. We are setting the bar in customer satisfaction and know our customers will guide us in the right direction.
M. Miitsu Mitama